Frequently Asked Questions (FAQs)

1. What should I expect from my first Reformer Pilates class?

Expect a friendly welcoming environment where our trained instructors will guide you through each exercise. The focus will be on proper form, breathing techniques, and getting accustomed to the Reformer.

2. Do I need prior experience in Pilates to join a class?

No need! We welcome individuals of all fitness levels and offer modifications to cater to everyone's needs.

3. How long is each session?

Each Pilates session lasts for approximately 55 minutes, including a warm-up, the main exercise routine, and a cool-down period.

4. What are the studio's operating hours?

We’re open daily from 8:00 AM to 8:00 PM. Specific class times vary, so we recommend checking our online schedule or contacting us directly for details.

5. Can I book a private session?

Yes, we offer private sessions for those who prefer a one-on-one experience, as well as those with specific goals and medical conditions. Please contact us to arrange a consultation and schedule your private session.

6. Are there any membership packages available?

We offer different packages to fit your needs and budgets.

7. What is the cancellation policy for classes?

If you need to cancel a session, we kindly ask that you do so at least five (5) hours in advance. Cancellations made less than five (5) hours before your scheduled session may be forfeited.

8. What health and safety measures are in place?

We adhere to strict health and safety protocols, which include regular cleaning and sanitizing of our equipment and studio. We also encourage our clients to bring a towel to put on top of the reformer.

9. What do I need to prepare before my session?

Wear your most comfortable workout clothes! Wearing grip socks is also encouraged—if you don’t have one, we have it available in the studio for sale.

10. Are packages Shareable, transferable and refundable?

All class packages are non-shareable, non-transferable, and non refundable. Can only be used by one person only and valid only at your chosen branch. Thank you!

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If you have more questions or need further assistance, please feel free to contact us. We're here to help!